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Payments

Credit or Debit Card

You can use any of the main credit or debit cards (VISA, VISA ELECTRON, Mastercard, American Express, etc.) to pay for your order. Your details are safe with us as we take security very seriously. We also take fraud very seriously so all credit and debit card holders are subject to validation and authorization by both us and the card issuer.

Paypal

Through Paypal platform you can pay your order quickly, without additional costs and security for your order. As an electronic payment, the transaction is done instantly. This ensures rapid processing of your order and faster delivery times. Also, returns or refunds are very quick with this payment method in case you want an exchange or return from your order. A Paypal account is not necessary to pay through the platform.

Shipping

Deliveries are not made on bank holidays or weekends.

Estimated Delivery Times

Spain, Portugal

3-5 Working Days

Europe

5-7 Working Days

Rest of the World

10-15 Working Days

For all international orders out of the UE, please note that your shipping charge does not include any customs fees that you may incur. We are not responsible for these additional fees. For international returns, the customer is also responsible for any additional customs fees.

Returns & Exchanges

Exchanges

If you are not completely satisfied with your order you can change the items you bought. Before sending back your parcel, send us an email and we will reserve the item you want until we receive your parcel. info@cap-dept.com

In this case you will have to pay for the postage and packing, both for the return of the garment and the new delivery

Returns

If you are not completely satisfied with your order and you do not see anything in our eShop you like you can send it back for a refund. In this case you will have to pay for the postage and packing when you send back the item.

Once we receive the parcel in our warehouse we will send you an email and we will refund the money into your account (PayPal or bank account, it depends on the payment method you chose when you did you order).

All exchanges and returns must be done within 15 days.

*For international returns, the customer is also responsible for any additional customs fees.

Legal Information

According to the Spanish Law No. 34/2002, July 11th, these terms and conditions of use apply to the CAP’s web site located at www.cap-dept.com. The site is the property of CAP DEPT SL., C.I.F.B88112164

C/ General Arrando 36 6D 28010 Madrid, Spain, info@cap-dept.com

By using the site, you agree to these Terms of Use. CAP reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, CAP grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the site. All contents, meaning: text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code, including but not limited to the design, structure, selection, coordination, expression, and arrangement of such content, contained on the site is owned, controlled or licensed by or to CAP, and is protected by national and international trademark laws.

Except as expressly provided in these Terms of Use, no part of the site and no content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, web site or other medium for publication or distribution or for any commercial enterprise, without CAP’s express prior written consent.